Latest Decisions

Promoting good governance in Tax Administration

Since its inception in 2000, this institution has redressed thousands of taxpayers' grievances. Through Own Motion Cases and Research Reports, it has proposed a number of measures to reduce maladministration and reform business processes. Some important cases, where after investigation and research studies recommendations were made to FBR in recent years, including the following:


  Complaint No

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  0133/OM/2023

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  0134/Ref/POP/2024

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  3019/LHR/IT/2023

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  3014/LHR/IT/2023

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  7314, 7315 & 7317/KHI/CUST/2023

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  0144/OM/2023

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  0083, 0099/OM/2023

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  0050/OM/2023

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  Review - 7546/ISB/CUST/2023

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  6757/KHI/ST/2023

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  7312/ISB/IT/2023

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  6841 to 6845, 6911 to 6913, 6915, 6956 to 6965, 7109, 7129, 7130, 7133, 7135, 7242 to 7244, 7247, 7339 to 7344/PWR/IT/2023
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0048 to 0061 & 0063/PWR/IT/2024

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  0146/OM/2023

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  0056/OM/2023

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  0017/OM/2023

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  0075/OM/2022

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  0084/OM/2023

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  0078/OM/2023

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  6854/KHI/ST/2023

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  6263/SUK/IT/2023

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  6019/LHR/CUST/2023

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  5883/KHI/ST/2023

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  5746, 5748, 5751, 5753, 5754, 5756, 5757, 5773, 5774, 5775, 5778 AND 5779/LHR/IT/2023

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  0081/OM/2023

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  0080/OM/2023

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  0043/OM/2023

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  4366/LHR/IT/2023

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  4849/ISB/CUST/2023

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  0035/OM/2023

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  0067/OM/2023

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  0033/OM/2023

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  0032/OM/2023

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  5048 to 5807/PWR/IT/2023

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  5007/PWR/IT/2023

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  5300/ISB/IT/2023

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  3084/LHR/ST/2023

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  0074/OM/2023

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  0073/OM/2023

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  0072/OM/2023

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  0069/OM/2023

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  4294 to 4307, 4369 & 4544 to 4549, 4551 to 4563, 4565, 4567, 4569, 4570, 4572 to 4580, 4616 to 4625, 4847, 4848, 4850 to 4856 & 4858 to 4861/FSD/IT/2023

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  0201 to 0220/Infrml/2023

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  4159/ISB/FE/2023

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  3739/QTA/IT/2023

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  0063/OM/2023

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  3944/KHI/ST/2023

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  0019/OM/2023

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  1356 to 1361 & 1363 to 1368/GWL/ST/2023

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  4150/KHI/ST/2023

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  3172/ISB/ST/2023

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  3855/KHI/IT/2023

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  2217/KHI/Cust/2023

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  0006/OM/2023

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  Review - 2510/SGD/IT/2022

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  3554/QTA/IT/2023

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  3186 to 3203/GWL/ST/2023

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  2510/SGD/IT/2022

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  3653/KHI/IT/2023

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  1597/KHI/ST/2023

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  3177/FSD/IT/2023

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  2987/ISB/CUST/2023

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  3152/ISB/IT/2023

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  2673/KHI/Cust/2023

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  3589/KHI/IT/2023

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  3234/ISB/IT/2023

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  2842/ISB/IT/2023

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  2632/KHI/IT/2023

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  2500/QTA/IT/2023

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  0130/Infrml/2023 to 0138/Infrml/2023

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  0115/Infrml/2023 to 0129/Infrml/2023

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  2362, 2363, 2365, 2366, 2368, 2370, 2372, 2373,
2374, 2375, 2376, 2377, 2378, 2393, 2530, 2839,
3207, 3208, 3209, 3210, 3211, 3212, 3214, 3215,
3217, 3219, 3220, 3531 & 3536/ABD/IT/2023

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  2123/ISB/ST/2023

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  2387/KHI/ST/2023

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  1994/ISB/IT/2023

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  1721/LHR/CUST/2023, 2471/KHI/CUST/2023, 2930/KHI/CUST/2023

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  0022/OM/2022

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  1200/SGD/ST/2023

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  2108/LHR/ST/2023

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  1718/PWR/ST/2O23

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  1973/ISB/IT/2023

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  0844, 1600 to 2447/PWR/IT/2023

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  1595/LHR/FE/2023

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  1736/KHI/ST/2022

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  1849, 1850 & 1851/KHI/ST/2023

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  1633/LHR/CUST/2023

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  0003/OM/2023

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  1785/MLN/ST/2023

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  0851/QTA/CUST/2023

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  1333/HUB/ST/2023

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  1356 to 1361 & 1363 to 1368/GWL/ST/2023

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  607,608,609,725,1071,1073,1074,1075,1193,1197,1201,1202,1206,1207,1208,1209,1371 ,1373,1375,1376,1390,1391,1392,1393,1394,1503,1505,1507, 1508,1585,1586,1803,1804,1806,1807,1808,1809,1810,1811,1813,1854,1855,1856,1857 ,1858,1860,1862,1864,1866,1867,2054,2061,2062,2063,2064, 2065,2067,2068,2069,2070,2072,2075,2077,2079,2081,2133,2134,2135,2136,2137 /2023

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  1566/KHI/IT/2023

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  1345/ISB/IT/2023

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  0958/PWR/CUST/2023

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  1105/QTA/CUST/2023

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  1657/KHI/IT/2023

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  0818, 0819, 0821, 0822/ISB/CUST/2023

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  0854/LHR/ST/2023

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  3535/ABD/IT/2022

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  0699/LHR/CUST/2O23

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  0714/KHI/CUST/2O23

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  5608/LHR/IT/2022

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  0550/MLN/IT/2023

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  0197/MLN/CUST/2023

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  0256/ISB/ST/2023

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  5180/ISB/ST/2022

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  0458 to 0461 & 0463/KHI/IT/2023

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  0060/LHR/ST/2023

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  4228/KHI/IT/2022

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  5709 to 5721/QTA/IT/2022

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  0070 to 0074/SKT/IT/2023

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  5557/LHR/CUST/2022

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  0042/KHI/IT/2023 & 0058 to 0096/INFRML/2023

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  5623 & 5624/SUK/IT/2022

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  0579/ISB/IT/2023

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  4919/LHR/CUST/2022

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  0093/OM/2022

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  4610/ISB/IT/2022

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  0143, 0144, 0145, 0207, 0208, 0232, 0233, 0262, 0263, 0264, 0395, 0396, 0407, 0409 & 0413/PWR/IT/2023

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  4888 to 4892/PWR/IT/2022

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  4965/LHR/ST/2022

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  5138/KHI/ST/2022

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  5234/QTA/IT/2022

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  5727/KHI/IT/2022

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  5348/KHI/ST/2022

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  5265/ISB/ST/2023

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  4400/LHR/IT/2023

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  0002 to 0009/lnfrml/2023

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  0432, 0452, 0486, 0493, 0497 & 0499/lnfrml/2022

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  5023/MLN/FE/2O22

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  5424/KHI/IT/2022

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  5232/SUK/IT/2022

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  3719/ISB/IT/2022

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  0616 to 0624 & O626/Infrml/2022

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  5052/KHI/IT/2022

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  4964/KHI/IT/2022

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  4963/SKT/IT/2022

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  3858/SKT/IT/2022

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  4784/MLN/IT/2022

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  5152/ISB/CUST/2022

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  0087/OM/2022

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  4264/KHI/IT/2022

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  3367/ISB/ST/2022

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  3576/ISB/IT/2022

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  3666/SKT/IT/2022

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  3579/LHR/ST/2022

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  3937/SGD/IT/2022

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  4093/KHI/ST/2022

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  3899/PWR/IT/2022

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  0129/OM/2021

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  3667, 3669, 3672, 4115, 4128, 4130, 4131, 4132, 4133, 4215, 4216, 4217, 4218, 4219, 4255, 4256, 4257, 4258, 4259, 4288, 4289, 4290, 4291,4292, 4387, 4389, 4390, 4391, 4392 & 4393/PWR/IT/2022

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  0386 to 0402 & 0404 to 0424/INFRML/2022

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  2011 & 2503/LHR/IT/2022

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  0188/OM/2021

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  3886/KHI/IT/2022

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  3629/KHI/IT/2022

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  1838/ISB/ST/2022

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  3508 & 3510/QTA/IT/2022

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  3392 & 39O3/LHR/CUST/2022

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  2141/GWL/IT/2022

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  3567/SKT/IT/2022

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  3726/KHI/IT/2022

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  0050/OM/2022

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  3321/KHI/IT/2022

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  3421, 3454 & 3455/ISB/CUST/2022

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  3284/KHI/IT/2022

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  0052 & 0064/OM/2022

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  3174/KHI/IT/2022

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  3219/KHI/IT/2022

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  2220/ISB/IT/2022

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  131/OM/2021

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  3030/KHI/ST/2022

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  3029/KHI/ST/2022

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  2654/LHR/CUST/2022

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  2745/KHI/IT/2022

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  2841 to 2850/KHI/IT/2022

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  3168/KHI/IT/2022

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  3199/ISB/IT/2022

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  0079/OM/2022

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  2862/KHI/ST/2022

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  2426/ISB/IT/2022

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  3086/SKT/IT/2022

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  2651/KHI/IT/2022

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  2440/PWR/IT/2022

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  2704/SGD/IT/2022

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  2682/KHI/IT/2022

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  1930/LHR/IT/2022

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  2480/LHR/IT/2022

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  2461/LHR/IT/2022

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  2006/LHR/IT/2022

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  1741/SGD/IT/2022

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  2537/KHI/IT/2022

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  2292/KHI/IT/2022

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  2100/ABD/IT/2022

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  0017/OM/2022

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  2529/KHI/IT/2022

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  1328/LHR/CUST/2022

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  2766/KHI/IT/2022

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  0062/OM/2022

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  2349 & 2350/KHI/IT/2022

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  2336 & 2337/KHI/IT/2022

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  1974/ISB/IT/2022

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  2589/ISB/IT/2022

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  2475/ISB/IT/2022

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  1913, 1914, 1916 & 1917/KHI/CUST/2022

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  1979/ISB/ST/2022

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  0084/INFRML/2022

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  2003/SDG/ST/2022

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  0049/OM/2022

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  0058 & 0059/OM/2022

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  0074/OM/2022

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  1766/KHI/IT/2022

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  1945/KHI/ST/2022

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  1442/LHR/IT/2022

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  2517/ISB/IT/2022

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  1629/ISB/IT/2022

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  1874/KHI/CUST/2022

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  2634/PWR/CUST/2022

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  1830/LHR/ST/2022

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  1772/KHI/CUST/2022

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  1759/LHR/IT/2022

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  1720/LHR/CUST/2022

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  2097 & 2099/KHI/IT/2022

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  2140, 2142, 2145, 2152 to 2160/KHI/IT/2022

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  1570/ISB/FE/2022

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  1815/ABD/CUST/2022

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  0007/OM/2022

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  1816, 1817, 1818, 1819 & 1820/KHI/IT/2022

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  1793/MLN/IT/2022

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  1631, 1633, 1634, 1635, 1636, 1654, 2419, 2420, 2421, 2423, 2428 & 2430/PWR/IT/2022

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  2430/PWR/IT/2022

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  0601/LHR/IT/2022

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  1608/QTA/CUST/2022

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  1628/SGD/IT/2022

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  1587 to 1593/KHI/IT/2022

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  1471/LHR/IT/2022

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  0785/LHR/ST/2022

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  1593/KHI/IT/2022

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  1408/KHI/ST/2022

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  0006/OM/2022

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  1488, 14898, 1491, 1493, 1895, 1494, 1502, 1504, 1505, 1506, 1507, 1509, 1510, 1524, 1525, 1526, 1527, 1528, 1529, 1530, 1531/PWR/IT/2021

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  2789/LHR/IT/2021

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  0807/KHI/ST/2022

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  1046, 1047/MLN/IT/2022

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  0013/OM/2022

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  0008/OM/2022

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  0009/OM/2022

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  0935/ISB/IT/2022

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  1144/KHI/ST/2022

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  1064/KHI/ST/2022

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  0715/ISB/IT/2022

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  0003/OM/2022

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  0159/OM/2021

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  2538/ISB/IT/2021

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  541, 1068, 1069, 1070, 1071, 1076, 1126, 1128, 1129, 1131, 1133, 1134,1135, 1136, 1138, 1140, 1143, 1166, 1168, 1169, 1170, 1171, 1172, 1176, 1178, 1181, 1193, 1194, 1195 & 1196/PWR/IT/2022

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  0402/SKT/IT/2022

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  2739/ISB/ST/2021

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  0606/KHI/ST/2022

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  0001/OM/2022

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  0212/LHR/ST/2022

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  0469/LHR/ST/2022

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  0327/ISB/IT/2022

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  0336/FSD/ST/2022

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  0495/KHI/IT/2022

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  0567/KHI/IT/2022

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  0470/ISB/IT/2022

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  0422 - 0423/MLN/IT/2022

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  0322/LHR/ST/2022

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  0040 TO 0045/KHI/IT/2022

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  0136/OM/2021

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  0032/ISB/IT/2022

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  0215/OM/2021

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  0152/KHI/IT/2022

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  2810/ISB/IT/2021

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  2764/KHI/IT/2021

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  2763/KHI/IT/2021

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  2601/SUK/IT/2021

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  2538/ISB/IT/2021

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  0204/OM/2021

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  2577/GWL/IT/2020

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  2607/ISB/ST/2021

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  1484/QTA/Cust/2021

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  0511/ISB/Cust/2021

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  0002/OM/2022

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  0003/OM/2021

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  0005/OM/2021

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  0007/OM/2021

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  0010/OM/2021

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  0011/OM/2021

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  0012/OM/2021

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  0014/OM/2021

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  0017/OM/2021

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  0025/OM/2021

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  0026/OM/2021

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  0027/OM/2021

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  0028/OM/2021

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  0029/OM/2021

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  0030/OM/2021

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  0034/OM/2021

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  0045/OM/2021

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  0123/OM/2021

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  0124/OM/2021

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  0126/OM/2021

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  0198/OM/2021

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  0211/0M/2021

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  0945/OM/2021

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  2244/OM/2021

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  0018/OM/2020

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  0016/OM/2020

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  0013/OM/2020

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  0015/OM/2020

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  0011/OM/2020

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  0996/KHI/CUST/2020

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  0200/OM/2019

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  0005/OM/2018

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