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From: Munir Gondal [mailto:munirgondal@hotmail.com]
Sent: Wednesday, May 4, 2011 05:04 PM
To: info@fto.gov.pk
Subject: Refund of CVT
Kind Attention: Dr. Shoaib Suddle, Federal Tax Ombudsman
Dear Sir,
This is with reference to my complaint relating to deduction and retention of CVT by the office of the Tax Commissione.
I am unable to find adequate words of appreciation and gratitude for the positive role played by your office in bringing about speedy resolution of what had turned out to be a difficult and arduous matter without any valid reason. The Tax Office was simply not prepared to rectify its own error which caused unnecessary pain and suffering to me.
Fortunately, however, with your intercession, I was able to enforce my legal rights efficiently against the backdrop of official indifference and apathy of the Tax Department. Needless to say, upright, talented and dedicated officers like your goodself are our country's greatest asset. Indeed, this is the only silver lining on the horizon, radiating bright rays of light and hope in an atmosphere of despondency and frustration.
Once again, I feel constrained to thank you profusely for ordering the Tax Department to act according to the law. Motivated by sense of dedication and loyalty to the country, there can be no doubt that you are serving the best interests of Pakistan and its people and therefore, you should be a role model for our civil servants.
With kind regards
Munir A. Gondal, KSA
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