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Welcome to Federal Tax Ombudsman Pakistan
Mr. Abdur Rauf Chaudhry
Federal Tax Ombudsman

It gives me great pleasure to launch the Federal Tax Ombudsman's (FTO's) website. This initiative is a critical component of our strategy to strengthen complaint filing and decision support system for the aggrieved taxpayers. The Website provides working knowledge of the legal and procedural framework, organizational and administrative set-up of FTO Secretariat and addresses of FTO Secretariat, Islamabad and the Regional Offices. It also contains FTO's landmark decisions on complaints which indicate the extent of relief being provided by FTO Secretariat to the aggrieved taxpayers.

The recent initiatives being undertaken by FTO Secretariat are focused on providing inexpensive and speedy justice to the taxpayer aggrieved by tax maladministration. For this purpose two more regional offices are being operationlised at Faisalabad and Peshawar. A state of the art online complaint filing system is also being put in place to reduce time and cost...

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The Hon'ble Federal Tax Ombudsman represents Pakistan at Various international/ National Ombudsman Forums and the Office is an active member of the following Associations.
Forum / Association Category Total Members
bullet  Forum of Pakistan Ombudsman (FPO) National 12
bullet  Asian Ombudsman Association (AOA) Regional 28
bullet  International Ombudsman Institute (IOI) International 141
News & Events
Pakistan Income Tax Payers Directory
News Letter Issue (3) January-March 2014
News Letter Issue (2) October-December 2013
 All News
    Cause List - Before FTO
    Cause List - Before FTO
    Cause List - Before FTO
    Cause List - Before FTO
    Cause List - Before FTO
Lodging a Complaint
Who can lodge a complaint
Complaints Which Cannot be Filed
How To File a Complaint
Online Complaint Filing and Tracking
Download Form
Complaint FAQs
Latest Decisions
No. Diary No.7983/2012
No. Rev AppNo.26/13 in C.No.189/11
No. RevAppNo.49/2013 in C.No.42/10
No. C.No.67/ISD/CUS(10)/980/2013
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